Frequently Asked Questions

🛍️ Purchasing & Access

What do I get with my purchase?
You’ll receive a downloadable JPG file via email, ready for printing. No physical product will be shipped.

How can I access the materials?
After purchasing, you’ll receive a download link via email.

What should I do if I don’t receive my download link?
First, check your spam or junk folder. If it’s not there, contact our support team at thoseframes@gmail.com, and we’ll assist you promptly.

Do I need special software to open the files?
No additional software is required. All resources are provided in JPG format, which is compatible with all devices.

 

🖨️ Printing & Usage

What size are the digital prints?
Our digital artworks are designed in 45.7 x 60.9 cm (18 x 24 inches). This size is optimized for high-quality printing and fits standard frames of the same dimensions.

Can I print these artworks at home?
Yes! You can print them at home using high-quality paper, or take them to a professional print shop for the best results.

Can I use these prints for commercial purposes?
No, these designs are for personal use only. They cannot be resold, shared, or used for commercial projects.

 

💳 Payment & Licensing

Is this a one-time payment or a subscription?
This is a one-time purchase—no subscriptions, no recurring fees. Once you buy it, it’s yours forever!